Client

iBanFirst

How iBanFirst onboards SMEs across 25+ countries with Ondorse

Aymeric Boëlle
5 min read

Key metrics

Countries covered
25+
with localised KYB workflows
Productivity gains
3×
vs. legacy in-house tools
UBO chains mapped
100%
auto-resolved
IN THIS ARTICLE

Life before Ondorse

How iBanFirst uses Ondorse

Results with Ondorse

CLIENT

ABOUT

iBanFirst is a European fintech specialised in international payments and FX for SMEs, with operations across 25+ countries.

INDUSTRY

Corporate banking & professional accounts

WEBSITE

iBanFirst

Number of Employees:

8

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Use case
KYB · International account opening
Deployment date
September 1, 2024
Client contacts
Margaux Lefèvre
Head of Compliance, iBanFirst
Thomas Renaud
Operations Lead, iBanFirst

Life before Ondorse

  • Before Ondorse, iBanFirst handled KYB across multiple jurisdictions with a mix of internal tools and manual reviews.
  • Compliance throughput became a bottleneck as the customer base grew across 25+ countries.
  • iBanFirst partnered with Ondorse to automate KYB end-to-end while keeping local regulatory specifics.

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How iBanFirst uses Ondorse

  • iBanFirst uses Ondorse to collect and verify KYB documents in 25+ jurisdictions.
  • Country-specific workflows trigger the right remediation steps automatically.
  • The case management console is now the daily tool of the entire compliance team.
“
Ondorse helped us scale KYB across 25+ countries without growing our compliance team — every local specificity is now handled in one workflow.
Margaux Lefèvre
Head of Compliance, iBanFirst
“
For us, Ondorse means speed, reliability and local compliance — all in one tool our team actually wants to use.
Thomas Renaud
Operations Lead, iBanFirst

TAKEAWAYS

Results with Ondorse

  • 1 single source of truth
    Centralised compliance data across 25+ countries.
  • 3x productivity gains
    vs. legacy in-house tools.
  • Continuous monitoring
    on 10+ risk events per business client.

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Get and stay compliant. 

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How iBanFirst scales cross-border KYB with Ondorse

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