Alan

How Alan eliminated 95% of manual compliance reviews — at scale

Florent Robert

5 min read

Key metrics

Accounts auto-opened

80%

zero analyst intervention

Manual ODD reviews

−95%

vs. industry peers

Avg. time-to-decision

down from 2 days

IN THIS ARTICLE

Life before Ondorse

How Alan uses Ondorse

Results with Ondorse

CLIENT

Alan

ABOUT

From 2-day manual processing to automated decisions in 4 hours. Alan automated their entire KYB stack across their customer base without adding a single analyst.

INDUSTRY

Insurtech

WEBSITE

Alan

Number of Employees:

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Use case

KYB · ODD · Risk scanning

Deployment date

April 15, 2024

Client contacts

Margaux Dereux

Operations Lead, Alan

Life before Ondorse

The KYC/B requirement was strengthened by a strategic partnership enabling Alan to distribute a regulated product.
The Alan and Ondorse teams implemented a new process to maximize automation while remaining 100% compliant.

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How Alan uses Ondorse

Alan first used Ondorse to identify compliance risks in their existing customer base.
Beyond identifying risks, Alan used the risk distribution dashboard to prioritize remediation efforts starting with the riskiest segment of customers.
Alan also uses Ondorse to automate onboarding decisions for new customers.

“

Margaux Dereux

Operations Lead, Alan

“

Thanks to Ondorse, we automate 80% of our onboarding decisions and our team can focus on the cases that truly require human judgement.

Sébastien Vergé

Compliance Officer, Alan

TAKEAWAYS

Results with Ondorse

80% of business accounts automatically opened
Using Ondorse, Alan is able to automate all 12 compulsory scans performed on a business customer in 80% of instances.
Cut average “time-to-decision” to 4 hours
The remaining 20% that cannot be straight-through processed are performed manually in record time using Ondorse case management.
95% reduction of manual reviews in ongoing due diligence compared to peers
Alan achieved this thanks to Ondorse’s real-time customer risk scoring capabilities, the ability to send email sequences from Ondorse case management, and automatic AML screening of new UBOs appearing in the register.