Client

HiPay

How HiPay automates merchant KYB and risk screening

Aymeric Boëlle
5 min read

Key metrics

Onboarding time saved
70%
for merchants
False positives
-40%
on fraud screening
Continuous monitoring
100%
on merchant portfolio
IN THIS ARTICLE

Life before Ondorse

How HiPay uses Ondorse

Results with Ondorse

CLIENT

ABOUT

HiPay is an international payment service provider offering omnichannel acceptance and fraud prevention for merchants.

INDUSTRY

PSPs (acquiring + acceptance)

WEBSITE

HiPay

Number of Employees:

11

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Use case
KYB · Merchant onboarding
Deployment date
June 1, 2024
Client contacts
David Aubin
Head of Risk, HiPay
Sophie Royer
Head of Onboarding, HiPay

Life before Ondorse

  • HiPay operates omnichannel acquiring across many European markets.
  • Merchant onboarding speed and quality directly drive HiPay's commercial momentum.
  • Ondorse was selected to compress KYB without weakening fraud controls.

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How HiPay uses Ondorse

  • HiPay uses Ondorse to KYB every merchant at onboarding.
  • Risk and fraud signals feed HiPay's decisioning engine in real time.
  • Ongoing monitoring covers the entire merchant portfolio.
“
Ondorse helps us onboard merchants faster while raising our fraud standards — the two are no longer a trade-off.
David Aubin
Head of Risk, HiPay
“
Our sales team finally talks about onboarding as a feature, not a hurdle — and our compliance team agrees.
Sophie Royer
Head of Onboarding, HiPay

TAKEAWAYS

Results with Ondorse

  • Faster merchant onboarding
    across all markets.
  • Higher fraud standards
    with richer KYB data.
  • Continuous monitoring
    of the merchant portfolio.

Explore Ondorse

Get and stay compliant. 

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Watch the story
How HiPay automates merchant KYB

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