Client

Banque Delubac

How Banque Delubac automates KYB across all client segments

Aymeric Boëlle
5 min read

Key metrics

Onboarding time saved
60%
for corporate clients
Audit trail coverage
100%
across all client segments
Periodic refresh
Auto
always up-to-date
IN THIS ARTICLE

Life before Ondorse

How Banque Delubac uses Ondorse

Results with Ondorse

CLIENT

ABOUT

Banque Delubac & Cie is a French private and commercial bank offering payment, banking and crypto-asset services to professionals and businesses.

INDUSTRY

Corporate banking & professional accounts

WEBSITE

Banque Delubac

Number of Employees:

12

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Use case
KYB · Professional account onboarding
Deployment date
November 15, 2024
Client contacts
Pierre Garnier
Head of Compliance, Banque Delubac
Sophie Mercier
Operations Lead, Banque Delubac

Life before Ondorse

  • Banque Delubac's compliance team relied on a mix of in-house tools and manual checks to KYB business and professional clients.
  • As the bank's payment and crypto-asset activities grew, manual reviews became a bottleneck.
  • The bank chose Ondorse to consolidate KYB workflows across all client segments.

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How Banque Delubac uses Ondorse

  • Banque Delubac uses Ondorse to onboard professional accounts and corporate clients through automated KYB workflows.
  • The bank built segment-specific workflows for crypto-asset, payment and traditional banking clients.
  • Compliance teams use Ondorse case management for every periodic refresh and remediation cycle.
“
With Ondorse, our analysts spend time on real risk decisions instead of chasing documents — and our regulator notices the difference.
Pierre Garnier
Head of Compliance, Banque Delubac
“
Ondorse gives us a single audit trail across all client segments — a real game-changer for our regulator interactions.
Sophie Mercier
Operations Lead, Banque Delubac

TAKEAWAYS

Results with Ondorse

  • Onboarding cut by 60%
    vs. previous manual approach.
  • Full audit trail
    across all client segments.
  • Automated periodic refresh
    on every business client file.

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How Banque Delubac runs KYB across client segments

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