Client

Almerys

How Almerys automates healthcare partner KYB with Ondorse

Aymeric Boëlle
5 min read

Key metrics

Partner KYB
100%
fully digital
Manual reviews removed
-50%
vs. previous process
Document expiry monitoring
Auto
on every partner
IN THIS ARTICLE

Life before Ondorse

How Almerys uses Ondorse

Results with Ondorse

CLIENT

ABOUT

Almerys is a French third-party payer providing health insurance management and healthcare service platforms.

INDUSTRY

Insurance and health

WEBSITE

Almerys

Number of Employees:

18

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Use case
KYB · Healthcare partner onboarding
Deployment date
July 1, 2024
Client contacts
Caroline Roussel
Head of Network Compliance, Almerys
Nicolas Brisson
Operations Lead, Almerys

Life before Ondorse

  • Almerys operates a national healthcare TPA network with thousands of partners.
  • Each healthcare provider partnership requires a structured KYB and ongoing monitoring.
  • Ondorse was deployed to industrialise that workflow at network scale.

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How Almerys uses Ondorse

  • Almerys uses Ondorse to KYB every new healthcare partner joining the network.
  • Periodic refresh and document expiry monitoring run automatically.
  • Compliance exceptions are routed via Ondorse case management.
“
Ondorse lets us grow our healthcare network without growing our back office — the network expansion would not have been possible otherwise.
Caroline Roussel
Head of Network Compliance, Almerys
“
The continuous monitoring is what changed compliance for us — we sleep better knowing nothing expires unnoticed.
Nicolas Brisson
Operations Lead, Almerys

TAKEAWAYS

Results with Ondorse

  • Network growth at scale
    without back-office expansion.
  • Auto-managed periodic refresh
    on all partners.
  • Document expiry monitoring
    on every active partner.

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Watch the story
How Almerys runs healthcare partner KYB

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