Build vs. Buy: which is right for your business ?

The stakes are now especially high for financial institutions to meet identity verification regulations, that’s why most FIs care deeply about the type of process or solution they adopt to help them mitigate risk and manage their process. However, most FIs struggle with whether to build or buy this important piece of their tech stack. Here, we cover the important questions to consider in making the right decision for your business.
Florent Robert

Why build your own identity verification solution ?

Building a custom software solution may make sense if your organization needs basic functionality and/or is comfortable managing more risk.

While it is always beneficial to use more than one data source, if your organization’s specific needs only require connecting to one or two data sources, you may be able to build a verification process fairly easily. 

This strategy or approach most closely aligns with companies who are not focused on increasing their digital offerings or improving their conversion rate, but rather rely more heavily on in-person communication and account openings. 

Furthermore, with your own process, there is the potential for an unplanned break or pieces not functioning how you intended. 

This approach may make sense if your company employs seasoned experts and has the ability to expand engineering resources proportionately.

Why buy an identity verification solution ?

Buying a software solution may make sense if your organization wants access to advanced technology and more transparency for risk mitigation while saving time and money for core projects.

Whether it’s a higher volume of applicants or a need to support a growing number of third party data provider integrations, as your business grows more complexities will arise in your identity verification process. 

If your organization is focused on a digital strategy you may already understand how important it is to have technology that will not only keep up, but also help you accelerate. 

While your company may have the resources and employees to understand what’s required, they probably aren’t the ones who should build an in-house solution. In purchasing an identity verification software, you’re utilizing a product that is built and maintained to meet your regulatory requirements and which provides transparency into how decisions are being made.

With a purchased software, your fraud and risk teams will be able to work within the platform without the help of engineers. Instead, your engineers will be able to focus on your core product offerings.

How to make the right decision ?

Ultimately it all comes down to the business’s priorities: does it make sense for your business to spend the time and money and the initiative not only to build, but to continue to maintain, or are you better served by going to the market ?

That’s where Ondorse comes into play: we reconcile the customizability of in-house engineering tools with off-the-shelf software. After the initial integration, you will no longer need to pull in engineering resources to modify your workflows and rule-based decisions.‍

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